5

Always great service, done right the first time! Highly recommend!!

5

honest people

Thank you for taking the time to leave us a kind review! We are pleased to hear that you found our team to provide honest service during your visit to our shop. We're always more than happy to help!

- Accomplished Auto
1

Not very happy, just picked up my car that was only there for an inspection and it wreaks of cigarettes. Also my ODB reader was removed and put on the floor

Keith, we regret to hear that you had anything less than a wonderful experience with us. We aim to provide dependable and honest service to every person who trusts us with the care of their vehicle, and the safety and satisfaction of our customers is of utmost importance to us. The ODB reader was unplugged in your vehicle as part of our inspection process, and we apologize that our team failed to plug it back in before returning your keys to you. While we are unsure about where the scent of cigarettes in your vehicle came from as none of the technicians who worked on your vehicle smoke cigarettes, we apologize again that you had anything less than a wonderful experience during your visit to our shop. We hope you’ll give us another chance in the future to provide you with the level of service we have always been known for in our community. Thank you for your feedback.

- Accomplished Auto
3

All the staff are very kind, and the process of making an appointment was super easy. Clint (the owner) even shuttled me back to work so I didn’t have to wait on site while my car was in. I wasn’t sure what overall score to give them though because a two things really sidelined me from having an otherwise positive experience. First, it should not have taken 4 hours to do an inspection and tire rotation on a EV with only 11k miles on it. Second, when I went to pay, there was a surprise $70 charge for balancing my tires - a service I had not asked for or needed and was not included in the estimate emailed to me. When I asked about it, I was told they were saving me money in the long run, but I know when my tires need balancing (mine didn’t), and I left feeling taken advantage of and deceived. I want to give this company a higher review, but I have to be honest about the entire experience. Hopefully, this feedback will help Accomplished Auto work up to its potential.

I am completely baffled by this review. I will admit the one thing we made a mistake on was not having the tire rotation on the repair order right away. However I recall you walking in the door and I asked what we were doing for you today and you said that you needed a state inspection and tire rotation. We discussed the maintenance needs of EV while there and giving a ride to work. You also said you knew you were overdue for tire rotation. The other item is no it did not take 4 hrs to do your SI and rotate and balance tires. Since you were at work we did not rush to get it in as we had other customers in shop we were finishing up with. When you called for pick-up it was completed then so we were able to pick you up at your convenience. So I do not see what relevance that has as it was ready for when you needed it. I am sorry you had a less than stellar experience but we did the services you verbally asked for and what your car needed im the time we had it while you were at work. Again I am sorry that we had neglected to put the rotation on the repair order immediately after you stated you wanted a tire rotation along with state inspection. However we did make a note on the repair order at drop off for the reason car was here at 12:15 quote "tire rotation***** and needs a shuttle back to work" this is where our receptionist adds what we are told about work needed done that she does not know how to add to the repair order quote.

- Accomplished Auto
5

Thank you, Danielle! Our team is always more than happy to help.

- Accomplished Auto
5

I had a great experience with these guys. Excellent customer service and they knew exactly what they were doing. While sitting in the waiting room I received texts and email updates on what they were doing that included videos and pictures. I went for an alignment and they saw that my tie rod wasn’t safely secured which I was unaware of. They fixed the issue with no problem. Great job Accomplished auto not only did you do a great job on my alignment but you also saved my life and my car!

Teria, thank you for taking the time to leave us a wonderful review! We are pleased to hear that you had a great experience with our team, and that you found us to provide excellent and knowledgeable service during your visit to our shop. We're always more than happy to help! Thank you for your kind words, and thank you for choosing us!

- Accomplished Auto
5

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5

needed front end alignment and front tire change over on my 2012 Ford escape. Employees were pleasant, helpful, and professional. I felt at home on my first visit like they've been my mechanics for years. brought them donuts the next day to say thank you.

Thank you for taking the time to leave us this wonderful review, Jim! We were more than happy to help with your 2012 Ford Escape. Our team greatly appreciated the donuts as well! See you next time!

- Accomplished Auto
5

The whole staff is kind and friendly and they are an honest business! Great place to get a full diagnosis of potential issues with your car

5

Great work, great straightforward approach, and they even let me borrow a loaner vehicle.

Thank you for your kind words, Eddie! We are pleased to hear that you found our team to provide great and straightforward service during your visit to our shop. We're always more than happy to help!

- Accomplished Auto