Not very happy, just picked up my car that was only there for an inspection and it wreaks of cigarettes. Also my ODB reader was removed and put on the floor
Keith, we regret to hear that you had anything less than a wonderful experience with us. We aim to provide dependable and honest service to every person who trusts us with the care of their vehicle, and the safety and satisfaction of our customers is of utmost importance to us. The ODB reader was unplugged in your vehicle as part of our inspection process, and we apologize that our team failed to plug it back in before returning your keys to you. While we are unsure about where the scent of cigarettes in your vehicle came from as none of the technicians who worked on your vehicle smoke cigarettes, we apologize again that you had anything less than a wonderful experience during your visit to our shop. We hope you’ll give us another chance in the future to provide you with the level of service we have always been known for in our community. Thank you for your feedback.
- Accomplished Auto