5

You guys are great. Nice prices and the work is exceptional. I would recommend you to everyone. All the team are friendly and work with your insurances or car warranty companies.......great jobs guys, I will be back.

5

Excellent serivce and value. Always honest in their assessments and quotes.

Thank you, Rob! We are pleased to hear you've found our team to deliver excellent and honest service at a great value. Thank you for choosing us!

- Accomplished Auto
5

Service is a word that has a number of definitions. That said, if it happens that you are reading this........you need to know that these folks are the ONLY people for you to deal with. I've been dealing with them for 6 years and everything they do is rock-solid above board, actually required, and with the professional attitude you might not expect........but that's because they are not interested in your business on a one time basis. In addition to being treated like they actually care, I can attest that they have, on more than one occasion, discovered AND advised me that some of the work required was still under warranty, and as such, would be done at no cost to me. That's all anyone needs to know: we've all heard the sad tales of being taken advantage of by a car repair shop. My advice: if you want to do business with someone who you can trust......well, you just found out with whom and why.

5

I'm a DIY type of guy and thought I could easily replace my coolant sensor on my VW Toureg... boy was I wrong. I gave Accomplished Auto a call 2 hours before closing and they were able to get me in the first thing the next day. I thought I would be waiting a least a day or two before they could book me in. The whole team was very nice and approachable and they even have a loaner car to use as well if needed. They fixed my issue quickly and at a fair price. I definitely recommend these guys and hope to use them in the future for any future auto repairs. Thanks again guys!

Anthony, thank you for taking the time to leave us a wonderful review! We are pleased to hear that you found our team to be nice and approachable during your visit to our shop. Thank you for your feedback, and thank you for your trust! Please don't hesitate to reach out if there is anything else that we can assist you with.

- Accomplished Auto
5

Complete auto inspection in an hour, great service and great folks.

5

I must say they are definitely everything I expected, good work good communication and definitely understanding with me, I highly recommend them.. if you want honest and great work I would recommend Accomplish Auto!! Thank you guys once again for the great work and understanding!

5

Great service as always

1

Accomplished nothing. Provided a sizable quote (expected) but said they wouldn't work on vehicle until one of the steps into the vehicle was repaired by a weld shop (yet none of the repairs asked to be completed were inside the vehicle). Went there because of the reviews, but will likely not return.

The only reason we would do this is if your car was not currently safe for the road. It is our policy to not make a car run and drive if it is not safe for passengers. The bus in question you stated was used to transport the youth of our nation for boy scout trips, and the step you mention was structurally unsound and someone could have fallen through and injured themselves very badly at any moment. As we are not a welding and fabrication shop primarily, we referred you to a shop that does do that type of work because this is our company policy. Again, we will not make a structurally unsafe vehicle run and drive, because if we do and you leave and get into an accident due to these structural issues, we could be held at fault for any injuries. I am sorry you feel differently, however I urge you not to transport children in an unsafe vehicle.

- Accomplished Auto
5

The folks at Accomplished Auto are great. From their receptionist to the techs, they do a great job and provide honest, reliable feedback and guidance. They send you pictures of your vehicles condition while in the shop and provide reliable transportation to the Concord area. Overall, a great local business!

5

I took my 2013 Ford C-Max to Accomplished Auto to have them check the state of its high voltage battery pack so I could get an idea when it might need to be replaced. Clinton Jones not only did that analysis but also did a thorough check over of the car in general. His report showed the battery health to be pretty good but found a couple of other items that need attention. The report not only provided details and data but also photos of all affected items - very impressive! Repair shops with knowledge of hybrid technology are scarce still - Accomplished Auto is top notch for hybrids and auto diagnostics in general - highly recommend!

Martin, thank you for the kind words! We know how important transparency is when it comes to being trusted with the maintenance of someone's vehicle, which is why we are pleased to hear that you found our team to be honest and provide detailed communication to you during your visit to our shop. Please don't hesitate to reach out if there is anything else that we can assist you with!

- Accomplished Auto