Service is a word that has a number of definitions. That said, if it happens that you are reading this........you need to know that these folks are the ONLY people for you to deal with. I've been dealing with them for 6 years and everything they do is rock-solid above board, actually required, and with the professional attitude you might not expect........but that's because they are not interested in your business on a one time basis. In addition to being treated like they actually care, I can attest that they have, on more than one occasion, discovered AND advised me that some of the work required was still under warranty, and as such, would be done at no cost to me. That's all anyone needs to know: we've all heard the sad tales of being taken advantage of by a car repair shop. My advice: if you want to do business with someone who you can trust......well, you just found out with whom and why.