I am disappointed with the service I received here. I went in for only sticking calipers, they said those were fine but the parking brake cables were both broken and they couldn’t get the parts to repair it. They also quoted it’ll cost almost twice what another garage would charge. They then spent extra time doing a full bumper to bumper inspection, finding a 1/2 dozen problems, itemizing and pricing it all out, then charged me for all that unwanted inspection and documentation time. WTH, they should have just focused on what I wanted done, also on top of that now my car goes click click click click while driving down the road, I’ll go somewhere else to get that fixed.
I am sorry that you were disappointed in your service. The parts were available just not for that same day. I could have ordered them for the following week. Price was also for worst case scenario like I tried to explain. The noise is likely from the parking brakes as like we said are coming apart. The technician took the time to examine your vehicle including taking wheels off, and calipers to carefully inspect their functionality. We always inspect every car bumper to bumper so that you can make an informed decision on any repairs or maintenance needed. This way you are not caught by surprise by other items needed down the road. Also all our work is covered by national 3 year 36k mile warranty.
- Accomplished Auto