Concord Auto Repair

Our appointment was at 8am and no work had been done by 5:30pm. There was zero communication, they quoted us ridiculous prices, and were quite rude/unempathetic for wasting our day. *The below response is a blatant lie. We purposely scheduled our appointment for 8am not 2:30pm and we have the confirmation emails as proof. You also did ZERO work other than give us quotes. You did not complete a state inspection, just general inspection of the vehicle. So after having our truck for almost 10 hours, we got it back in the same condition plus smelling of smoke. You not only didn’t give us text updates like we were told, we called for updates throughout the day and the receptionist still couldn’t tell us anything. We didn’t want the loaner vehicle, which should have been expected as complimentary after how you treated us, because we had zero faith in your ability to actually fix our truck. After such a horrible experience a good business owner should know enough to reach out for an apology, instead we got an email asking for a review and arguments online…pathetic. We subsequently went elsewhere and had everything repaired within a reasonable time for a reasonable price. My PSA is to stay away from this shop!

I needed front end work done like 12 years ago (a long time) so i finally caved and made an appointment. They were nothing but respectful, kind and very understanding of my situation. I did have a little bit of a bump where I had to have them take the car back for something that went wrong the next day. Without hesitation, they took it in as soon as it got there, and they took a look at what I thought was my transmission being gone to just a little mishap of the repair service when they had it. super-fast and easy fix. NO HASSLE! They even covered my towing charge for me (I was only a few miles from the shop not like miles out). Great people, great company! Will be my shop from now on, no doubt about that! Thank you, guys, so much for being fast and making my life as hassle free as a life of being an adult can be!

So I recently was running into some car trouble with my Nissan Sentra. I called around, and Clint and his team were the only ones willing to work around my busy work schedule to diagnose and fix my car. Clint and his team were able to quickly find out what was wrong, and now my car drives better then when I first got it a year ago. I was also given a loaner car to use. All & all I would definitely bring a vehicle back to serviced again.

Just moved to new hampshire and Clint and his team took a look at my vehicle and helped use out. We really enjoyed the live feedback once they finished something. Highly recommend!

Recently had my vehicle serviced at Accomplished Auto. I was very pleased with the customer service, cost of repair, and super quick turn around. Clint was a pleasure to deal with and very informative. I was also very impressed with the email follow up comprising pictures taken from the courtesy check, the parts that were replaced, and pre-inspection photos. Great service! Great team! I highly recommend.

Got new rims and tires here 2 years ago. They recommended the tires and rims because my old ones were rusting and I didn't wanna just paint them. They also fixed my rocker panels. The tires are still alive with decent tread. It's also Becomes difficult to make an appointment here because they are so busy. I won't take my car anywhere else. It's worth the extra money and wait time to take your car here for their professionalism. Highly recommend to get your car repaired here and make them your only mechanic

The absolute WORST and most OVERPRICED service I have ever had done on my car!! Do not come here, unless you want to be way overcharged for TERRIBLE service. All I wanted was a state inspection and a simple oil change. They took over 2 hours, and charged me $140 for an OIL CHANGE! Plus they did not pass my less than 3 year old car for a State Inspection because of a small ding on my windshield and windshield wipers needed to be changed… they did not change the windshield wipers, even though I asked them to, or offer to fix the small chip in my windshield (less than 1 cm in diameter). I did not find out that they failed my car inspection until AFTER I paid the bill for the inspection, oil change and air filters to be changed. Over $300 later!! I was so pissed and appalled when I left (after I paid) and realized that I still had a 2023 state inspection sticker on my car and was not told once that my car didn’t pass (even though I called for updates). They still charged me for the inspection and didn’t change my windshield wipers or offer to fix my windshield… which I would have happily paid for in order to be pass the state inspection. Now I just had to buy a $20 windshield repair kit for the small little chip in my windshield and I will fix it my damn self. I will also be going elsewhere to have another inspection, because I never want them touching my car again. Pretty sad that an auto repair shop can’t fix a small chip in a windshield , but a less than $20 DIY kit from Amazon or Walmart can. They also did not call or text me to tell me that my car was ready. They sent me a bill via text, but nothing saying that my car was ready to be picked up. This place should be ashamed to charge people for service they don’t even follow through on and miscommunication to their customers on what service was done and what was not. I am so disgusted with this place. I will NEVER go back and I will tell everyone I know about the terrible and overpriced service. I have never had such a bad experience with my car before and I have had dozens of state inspections and oil changes in the past, and never an issue like this. DO BETTER “ACCOMPLISHED” AUTO.

Excellent service and work is always very reliable. A lucky find for me. Highly recommended.

Absolutely the BEST place to go for your car maintenance! I literally love this place. And I can say, going to auto shops alone as a woman can feel a little intimidating; but I promise these guys have NEVER tried to upsell me anything. They are so welcoming and friendly! Plus there are doggies there and they’re so sweet too!!

Always a smooth and great experience at Accomplished Auto. It’s nice to know what issues may be coming up with their thorough vehicle inspection process. Thanks for great service and helping me become more aware of potential issues down the road. Awesome job!