Second time I requested a loaner. First time, I was told there wasn’t any available after I got there. Second time, they gave me an hour notice. No apology for the inconvenience, no “this is when a loaner would available.” I had to cancel. Also, they absolutely hounded me for a review the first time I went.
Tyler, we are very sorry to hear that you had anything less than a wonderful experience with us. We aim to provide honest and dependable service to every person who trusts us with the care of their vehicle, and the safety and satisfaction of our customers is always our first priority. We will utilize your feedback to internally review how we can better serve our future customers. Thank you.
- Accomplished Auto