I am very appreciative for help to check again (as a courtesy) my car, that I've had ongoing trouble with its not starting. They found that the most recent reason was the back door was slightly open, which we had not noticed (that would be unexpected--not what would normally be checked?) I am glad for their friendly, ready advice, and willingness to "go the extra mile" to get my car running (and help me also, since I don't have a way to get back, and forth to their shop). I have always had a good experience with Clint, going back several years.