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Concord Auto Repair

476 reviews
134 Hall St. Ste A, Concord, NH 03301
(603) 931-4142
Mon - Fri: 8:00 AM - 5:30 PM
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5

Great service as always

1

Accomplished nothing. Provided a sizable quote (expected) but said they wouldn't work on vehicle until one of the steps into the vehicle was repaired by a weld shop (yet none of the repairs asked to be completed were inside the vehicle). Went there because of the reviews, but will likely not return.

The only reason we would do this is if your car was not currently safe for the road. It is our policy to not make a car run and drive if it is not safe for passengers. The bus in question you stated was used to transport the youth of our nation for boy scout trips, and the step you mention was structurally unsound and someone could have fallen through and injured themselves very badly at any moment. As we are not a welding and fabrication shop primarily, we referred you to a shop that does do that type of work because this is our company policy. Again, we will not make a structurally unsafe vehicle run and drive, because if we do and you leave and get into an accident due to these structural issues, we could be held at fault for any injuries. I am sorry you feel differently, however I urge you not to transport children in an unsafe vehicle.

- Accomplished Auto
5

The folks at Accomplished Auto are great. From their receptionist to the techs, they do a great job and provide honest, reliable feedback and guidance. They send you pictures of your vehicles condition while in the shop and provide reliable transportation to the Concord area. Overall, a great local business!

5

I took my 2013 Ford C-Max to Accomplished Auto to have them check the state of its high voltage battery pack so I could get an idea when it might need to be replaced. Clinton Jones not only did that analysis but also did a thorough check over of the car in general. His report showed the battery health to be pretty good but found a couple of other items that need attention. The report not only provided details and data but also photos of all affected items - very impressive! Repair shops with knowledge of hybrid technology are scarce still - Accomplished Auto is top notch for hybrids and auto diagnostics in general - highly recommend!

Martin, thank you for the kind words! We know how important transparency is when it comes to being trusted with the maintenance of someone's vehicle, which is why we are pleased to hear that you found our team to be honest and provide detailed communication to you during your visit to our shop. Please don't hesitate to reach out if there is anything else that we can assist you with!

- Accomplished Auto
5

Thank you for the 5 stars, Katie! Please don't hesitate to reach out if there is anything else that we can assist you with.

- Accomplished Auto
5

Used them for multiple vehicles multiple times. Always a great experience and transparent on issues and pricing

John, thank you! We are pleased to hear that you've found our team to always provide you with great and transparent service. Thank you for your feedback, and thank you for choosing us!

- Accomplished Auto
5

Had my wife's 2011 Sonata in for service after a check light came on. Accomplished auto accurately diagnosed and fixed an engine problem. We had an alignment done and a few general maintenance things. Pricing was fair, and the loaner car program kept my family going.

Robert, thank you for taking the time to leave us a wonderful review! We are pleased to hear that you found our team to be helpful and provide convenient service to you at a fair price. Our team is always more than happy to help!

- Accomplished Auto
5

I am a person that has bad luck with cars. I am also new to the area, so I was so pleased when someone recommended Accomplished Auto to me. I needed a catalytic converter replaced, and I felt very informed and accommodated thought the whole process. Ryan listened to my preferences and prepared a quote with different options and price points, took time to walk me through the process, and answered any questions I had. Service was super prompt and communication timely. I really love the digital quote feature, and the photos that were taken when the service was performed. They were even able to diagnose an additional issue further, which I recently had worked done on at a different shop, and thought was concluded. I would definitely recommend Accomplished Auto with confidence to my friends and family, and have!

Aubrey, thank you for taking the time to leave us a wonderful review! We are pleased to hear that you found our team to provide prompt and transparent service to you during your visit to our shop, and that you were able to hit the road again with confidence regarding the health of your vehicle after your visit to our shop. We would be more than happy to help with any of your future automotive needs! Thank you for your feedback, and thank you for choosing us.

- Accomplished Auto
5

Great service very knowledgeable, organized, trustworthy. Fair prices and no bullxxxx. Very satisfied

Cairn, thank you for the wonderful review! We are pleased to hear that you’ve found our team to provide knowledgeable, organized, and trustworthy service during your visit to our shop. Thank you for your feedback, and thank you for choosing us!

- Accomplished Auto
5

Leslie, thank you! We greatly appreciate your feedback and your trust.

- Accomplished Auto
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